Want to keep your organization out of recession? Consider these thoughts about the Six Cancers of Customer Care and how to overcome them.



Also posted in Customer Service.

Labels: customer relationships, customer service, recession, relationships

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In an upcoming Rainmakers University session, I'll help you ask that question too. The session is called: Remarkable Customer Relationships - The Ultimate Recession Buster.

In it you will learn how to improve your customer relationships to improve your bottom line. Regardless of the economic conditions, learn to say "what recession?" (Here is a post from a couple months ago that will give you a small preview of the session).

The session will take place on Friday, October 10th from 12:30 - 2:00 pm at the Fishers Office Suites.

I hope you can join me for this relevant, practical and enjoyable session - whether you are a Rainmaker or not (in fact, bring a friend or a Client with you)!

You can sign up here, and you can view other great RU workshops here.

Also posted in Customer Service, Learning and Training.

Labels: customer mindset, recession, workshop

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